At GuruMentor.in, we strive to provide the best possible experience for our users. However, we understand that there may be situations where you may request a refund. This Refund Policy outlines the terms under which refunds may be granted.

1. Eligibility for Refunds

You may request a refund for any mentorship session or service purchased on GuruMentor.in under the following conditions:

·         Refund requests must be made within 7 days of the original purchase date.

·         Refunds are only applicable if:

o    The service was not delivered as promised.

o    Technical or scheduling issues prevented the session from taking place.

o    You are dissatisfied with the quality of service provided (subject to review).

2. Refund Request Process

To request a refund, follow these steps:

a)      Contact Us: Send an email to [Insert Support Email Address] with the subject line: "Refund Request."

b)      Provide Details: Include the following information in your request:

·         Full Name

·         Email Address used for purchase

·         Order ID or Transaction ID

·         Reason for requesting the refund

c)      Response Time: Our support team will review your request and respond within 3-5 business days.

3. Refund Approval

Refunds are approved on a case-by-case basis after reviewing your request. Approved refunds will be processed as follows:

·         Payment Method: Refunds will be issued to the original payment method used during the transaction.

·         Processing Time: Refunds may take 5-10 business days to reflect in your account, depending on your bank or payment provider.

4. Non-Refundable Cases

The following situations are not eligible for refunds:

·         Refund requests made after the 7-day window.

·         Mentorship sessions that were successfully completed.

·         Failure to attend a scheduled session without prior notice or rescheduling.

·         Services purchased as part of non-refundable promotional offers or packages (if stated at the time of purchase).

5. Cancellations and Rescheduling

If you are unable to attend a scheduled session, you can reschedule by contacting us at least 24 hours in advance. Missed sessions without prior notice are not eligible for refunds.

6. Changes to This Policy

We may update this Refund Policy periodically. Changes will be posted on this page with the updated date.

7. Contact Us

If you have questions about this Refund Policy or need assistance, contact us at:

·         Email: support@gurumentor.in

·         Phone: 9625268096